Let IVR Systems Work For You
Most of us deal with interactive voice response (IVR) systems on a daily basis for everyday tasks like paying bills over the phone or checking movie times and flight schedules. The majority of...
View ArticleWhat is FICO 9?
A big change is coming for debt collections. FICO has announced that its newest scoring model, FICO 9, will disregard paid collection agency accounts and will place a lower weight on medical debt....
View ArticleNew Technology, Better Results
AR Logix to Utilize LiveVox Call Center Solutions to Provide more Robust Compliance Capabilities In response to ever-changing industry regulations and increasing compliance standards, AR Logix, Inc....
View ArticleFICO Updates its Credit Scoring Model…Again
If the credit reporting industry has not implemented enough changes in 2015 so far, FICO has more updates coming. On April 2, 2015, Fair Issac Corp. (FICO) announced an update to its traditional...
View ArticleNew TCPA Ruling Affects Everyone: Is your practice compliant?
In the midst of constantly evolving regulations in the healthcare industry it can be difficult to keep up with changes that are not industry-specific. Through the blur of new issues arising from the...
View ArticlePlease Hold…Patients Don’t Want to Wait for You
It is no secret that people will adopt nearly any technology that makes their lives easier. Almost two-thirds of Americans own a smart phone and they are now able to use them to do almost everything...
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